Privacy Policy | Unmuted Apparel

Last updated: [28/06/2023]

This Privacy Policy ("Policy") explains how Unmuted Apparel ("we," "us," or "our"), an apparel brand focused on providing clothing for humans who see their world as it is, knowing it should be better, takes a stand using art, action or activism to make a change, collects, uses, and discloses personal information when you use our website, purchase our products, or engage with our services. We are committed to protecting the privacy and security of your personal information and ensuring compliance with applicable privacy laws and regulations. By accessing or using our website or providing us with your personal information, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Collection of information: When you register on our website (Unmuted Apparel), we collect personal information that you voluntarily provide to us. This information enables us to create and maintain your user account, grant you access to our website's features and services, process your orders, and facilitate communication regarding your account and purchases. Additionally, we use this information to personalize your experience on our website. The personal information we may collect includes:

Full name
Email address
Phone number
Username
Password (encrypted)
Gender
Billing address
Date of birth
Payment information

We handle this information with utmost care and confidentiality. It is important to note that we may also utilize your personal information to send you promotional offers, updates, and marketing communications. However, we will only do so if you have specifically opted to receive such communications. Rest assured that your personal information will be safeguarded in accordance with industry-standard security measures. We respect your privacy and strive to maintain the highest level of data protection.

Non-Personal Information: We may automatically collect certain non-personal information when you visit our website, including your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits. We may also use cookies and similar technologies to collect this information.

2. Use of Information

2.1 Personal Information: We may use your personal information to:

Process and fulfill your orders, including delivering the purchased products to your specified address.
Communicate with you about your orders, inquiries, and customer service requests.
Provide you with information about our products, services, promotions, and events, where permitted by applicable law.
Customize and personalize your experience on our website.
Improve our website, products, and services based on your feedback and preferences.
Conduct market research and analysis to better understand our customers and their preferences.
Comply with applicable legal requirements and enforce our rights.

2.2 Non-Personal Information: We may use non-personal information for various purposes, including:

Analyzing website usage trends and statistics.
Enhancing and improving our website, products, and services.
Understanding and optimizing our marketing and advertising campaigns.
Aggregating and anonymizing data for analytical and statistical purposes.

3. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide you with services, and to comply with applicable legal and regulatory obligations. If you request the deletion of your account or withdraw your consent for us to process your personal information, we may still retain certain information as required or permitted by law.

4. Disclosure of Information

4.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as shipping carriers, payment processors, and customer support providers. These service providers are authorized to use your personal information only as necessary to provide their services to us.

4.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction as part of the due diligence or transfer process.

4.4 Consent: We may disclose your personal information to third parties with your consent or at your direction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

6. Your Rights and Choices

6.1 Account Information: You may review, update, or delete your account information by logging into your account on our website or by contacting us directly.

6.2 Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in our emails or by contacting us using the information provided in section 10 ("Contact Us").

6.3 Cookie Settings: You can manage your cookie preferences through your browser settings or by using the cookie consent management tool available on our website. Please note that disabling certain cookies may impact your experience on our website.

6.4 Do Not Track: Our website does not respond to "Do Not Track" signals or similar mechanisms.

6.5 Legal Rights: Subject to applicable laws, you may have certain rights regarding the personal information we hold about you, including the right to access, correct, update, delete, or restrict its processing. You may also have the right to object to the processing of your personal information or to withdraw your consent, where applicable. To exercise these rights, please contact us using the information provided in section 10 ("Contact Us").

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information provided in section 10 ("Contact Us"), and we will take steps to remove that information immediately from our systems.

8. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. The updated version will be indicated by an updated "Last updated" date at the beginning of this Policy. We encourage you to review this Policy periodically for any changes. Your continued use of our website or services after the posting of any revised Policy constitutes your acceptance of such changes.

10. Contact Us

To exercise your rights regarding your Personal Data, or for any questions regarding this Privacy Statement or our privacy practices please email us at:

questions@unmutedapparel.com

Unmute Apparel
PO BOX 549630
FORT LAUDERDALE, FL 33312

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, and you are located in the US, you have the right to lodge a complaint with the competent supervisory authority.